Track a shipment
Where is my shipment?
Enter your DE tracking ID to see every stage, from China pickup to delivery in Bangladesh.
11 tracking stages
Your shipment journey
Every shipment goes through these stages. You can see exactly where yours is.
Declare
- 1
Order received
Your declaration is verified and your DE tracking ID is issued.
Collect & check
- 2
Picked up
Your goods are collected from your supplier in China.
- 3
At origin warehouse
Booked in at our China warehouse in Guangzhou or Hong Kong.
- 4
Quality checked
Checked against your declaration; we record what actually arrived.
Ship
- 5
Customs cleared (China)
Export customs formalities are completed in China.
- 6
Departed China
Your cargo leaves China by air or by sea.
- 7
In transit
Your shipment is on its way to Bangladesh.
Clear & deliver
- 8
Arrived in Bangladesh
Dhaka airport for air freight, Chittagong port for sea freight.
- 9
Customs clearance
Our brokers process import customs in Bangladesh.
- 10
Out for delivery
Your goods are on the way to your address.
- 11
Delivered
Photo and signature confirmation sent to you on WhatsApp.
Air · Guangzhou
Most air cargo flies from Guangzhou to Dhaka airport. IDs look like DE-GZ-…
Air · Hong Kong
Goods with batteries or liquids fly via Hong Kong. IDs look like DE-HK-…
Sea · Chittagong
Sea cargo sails from China to Chittagong port. IDs look like DE-SEA-…
How it works
Tracking you can rely on
Track anytime, anywhere
Check your shipment status 24/7 from any device: phone, tablet or computer.
Every update, with place and time
Each update shows where your shipment is and when it got there.
Expected delivery date
Know when to expect your shipment, based on its current stage.
Route-aware
Air via Guangzhou or Hong Kong to Dhaka, or sea to Chittagong: your timeline shows the right one.
WhatsApp updates
We keep you posted on WhatsApp when your shipment moves.
Real people behind it
Questions about a stage? Our Dhaka and Shenzhen teams answer on WhatsApp.
Don't see your tracking number?
Request a pickup to get a tracking number, or contact us and we'll help you track it manually.